Privacy Policy
Last Updated: June 2026
Operated By: Chanell Helps LLC
Location: State of Georgia, USA
1. Introduction
Chanell Helps LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit chanellhelps.com or use our services, including financial education, tax strategy, credit coaching, life insurance, and other offerings (collectively, the “Services”).
By using our website or Services, you consent to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
This may include:
- Name
- Address
- Email address
- Phone number
- Financial details submitted for tax planning or credit consultations
- Information required for life insurance applications
- Details submitted through forms on our website
- Payment information (processed through secure third-party providers)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Cookies and tracking technologies
This is standard practice for website analytics and performance.
3. How We Use Your Information
We use your information to:
- Deliver the Services you request
- Prepare life insurance applications, tax strategy, and financial education deliverables
- Communicate with you regarding appointments, services, or updates
- Improve our website and user experience
- Process payments for digital products or services
- Comply with legal and regulatory requirements
4. How We Share Your Information
We do not sell your personal information.
We may share your information only in the following circumstances:
A. Within the Scope of Your Requested Services
For example:
- Submitting life insurance applications to partnered insurance carriers
- Connecting with third-party vendors involved in tax, financial, or educational services
- Payment processors used to complete your purchase
These partners receive only the information necessary to complete the specific task or service.
B. Compliance With Law
We may disclose information when legally required, such as responding to subpoenas, regulatory requests, or legal investigations.
5. Third-Party Vendors
We work with third-party companies for various functions such as:
- Insurance carriers
- Payment processors
- Analytics providers
- Email marketing platforms
- Scheduling tools
- Digital product delivery platforms
While we choose reputable providers, we are not responsible for the policies, actions, errors, or security practices of any third-party vendor.
Your interactions with them are governed by their own policies and terms.
6. SMS and Text Messaging
When you give us your mobile number through a form, at checkout, or by texting us first, you agree to receive text messages from Chanell Helps LLC. These may include appointment reminders, account and service updates, and marketing messages about our offers.
Consent to receive marketing texts is not a condition of buying anything from us.
Message frequency varies. Message and data rates may apply. To stop texts, reply STOP at any time. You will get one confirmation message and no further texts after that. For help, reply HELP or email support@chanellhelps.com.
Carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile number or your text message consent with third parties or affiliates for their own marketing. Information you share by text is used only to deliver the Services you requested.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights such as:
- Access to your personal data
- Correction of inaccurate data
- Request deletion of your data (unless legally required to retain it)
To submit a request, contact us at support@chanellhelps.com.
Email Communications and Opt-Out
Every marketing email we send includes an unsubscribe link. Click it to stop receiving promotional emails. You can also email support@chanellhelps.com to opt out.
Opting out of marketing emails does not stop service messages you need, such as appointment confirmations, payment receipts, or replies to a request you submitted.
9. Children's Privacy
Our services are not directed to individuals under 18.
We do not knowingly collect information from minors.
10. Updates to This Policy
We may update this policy periodically. The updated version will be posted with a revised “Last Updated” date.
11. Contact Information
For questions about this Privacy Policy, contact:
Chanell Helps LLC
Email: support@chanellhelps.com
Operating State: Georgia, USA
